ABOUT US b3: know better. do better. be better.
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The Etiquette Academy of New England is an academic institution dedicated to improving the interpersonal skills of professionals in the modern workplace. We offer trainings, workshops and public speaking engagements focused on enhancing an array of interpersonal skills.
We influence our family, friends and co-workers through the way we choose to communicate and relate to others through verbal and non-verbal means. Our programs strive to elevate the social, communication and leadership skills of professionals to help them make a positive difference in their professional and personal lives. Our workshops are both motivational and skill building, and are designed to inspire collaboration, support, respect, and responsiveness in the workplace. A healthy office culture increases productivity, fosters employee satisfaction, and strengthens morale. Included in ‘The Best of the New for 2012’ by Boston Globe Magazine, we offer the highest quality trainings in the fields of business etiquette, communication, leadership and team-building. Our programs are based on extensive research as well as the professional expertise and experience of our instructors. Browse through our programs and enroll or contact us with questions. We would love to hear from you! Sincerely, The Etiquette Academy Team |
617.608.3920
Monday - Friday: 10am-6pm EST marketing@theetiquetteacademy.org The Etiquette Academy of New England 1309 Beacon St., Suite 300 Brookline, MA 02446 |
OUR TEAM
SNEZANA PEJIC, Program Director / Founder / Educator
Ms. Pejic, Educator and Founder of The Etiquette Academy of New England, is a soft skills coach and advocate. After spending years managing teams and working in corporate America where she observed individuals struggle with navigating through social settings, Ms. Pejic was inspired to build The Etiquette Academy of New England and share her knowledge and enthusiasm for professional etiquette, protocol and leadership helping individuals and teams improve the way they communicate, interact and work together.
Ms. Pejic’s customer service and professional etiquette knowledge comes from training in royal protocol and etiquette while working for His Late Majesty King Hussein of Jordan at the Royal Jordanian Air Force, a private royal airline. During the four years she spent in His Majesty’s protocol service, Ms. Pejic also served as an assistant to the Chairman’s Office where she was able to help the Royal Jordanian commercial airline improve its level of customer service in the air and on the ground.
Ms. Pejic’s leadership and team building background stems from years in the investment banking industry, where she managed bank teams by nurturing relationships and communication with high-end clients.
It was during her years at Boston University, where she earned a bachelor’s degree in business administration and a master’s degree in finance and e-commerce, that Ms. Pejic observed the cultural barriers and challenges her peers faced when integrating into the BU and Boston community. She learned first hand the importance of preserving one’s cultural heritage and customs while understanding and embracing the new way to live naturally in the New England environment. Extensive research as well as collaboration with Dr. Ann Copeland, published author of several books, was the basis for the Cultural Understanding and Diversity program.
Ms. Pejic, Educator and Founder of The Etiquette Academy of New England, is a soft skills coach and advocate. After spending years managing teams and working in corporate America where she observed individuals struggle with navigating through social settings, Ms. Pejic was inspired to build The Etiquette Academy of New England and share her knowledge and enthusiasm for professional etiquette, protocol and leadership helping individuals and teams improve the way they communicate, interact and work together.
Ms. Pejic’s customer service and professional etiquette knowledge comes from training in royal protocol and etiquette while working for His Late Majesty King Hussein of Jordan at the Royal Jordanian Air Force, a private royal airline. During the four years she spent in His Majesty’s protocol service, Ms. Pejic also served as an assistant to the Chairman’s Office where she was able to help the Royal Jordanian commercial airline improve its level of customer service in the air and on the ground.
Ms. Pejic’s leadership and team building background stems from years in the investment banking industry, where she managed bank teams by nurturing relationships and communication with high-end clients.
It was during her years at Boston University, where she earned a bachelor’s degree in business administration and a master’s degree in finance and e-commerce, that Ms. Pejic observed the cultural barriers and challenges her peers faced when integrating into the BU and Boston community. She learned first hand the importance of preserving one’s cultural heritage and customs while understanding and embracing the new way to live naturally in the New England environment. Extensive research as well as collaboration with Dr. Ann Copeland, published author of several books, was the basis for the Cultural Understanding and Diversity program.
MADORA CURTIN, Academic Accounts / Marketing Coordinator
Ms. Curtin oversees the creation and implementation of both in-house and program outreach marketing campaigns. As a detail-driven self- starter and creative team member, Ms. Curtin is in charge of developing and executing a variety of marketing initiatives including pitches, press releases, newsletters, brochures, social media, and B2B marketing to generate brand awareness while maintaining an organized account of The Academy’s progress and growth.
Prior to joining The Etiquette Academy of New England, Ms. Curtin perfected her marketing knowledge and skills during her time as Marketing Coordinator at Cravatta Manufacturers, LLC., where she promoted Cravatta's presence in New England as a result of its expansion and debut in Boston's Seaport District.
As an Account Coordinator at Collette Phillips Communications, Inc., she assisted with drafting, developing, and distributing elaborate media materials for clients including OneUnited Bank, Whittier Street Health Center, The Dorchester House, Blue Cross Blue Shield of Massachusetts and Wheelock College.
During her time as Public Relations Intern at Aigner/Prensky Marketing Group, she worked on client accounts such as Hair Cuttery and Food Truck Festivals of America, which debuted in Fall 2011, and continues to be a wildly successful attraction in communities throughout New England and beyond.
Ms. Curtin graduated cum laude from Suffolk University with a Bachelor’s Degree in Public Relations and American Studies. In her free time she volunteers with Dress for Success Boston and Creating Leaders In Movement Boston (CLIMB).
Ms. Curtin oversees the creation and implementation of both in-house and program outreach marketing campaigns. As a detail-driven self- starter and creative team member, Ms. Curtin is in charge of developing and executing a variety of marketing initiatives including pitches, press releases, newsletters, brochures, social media, and B2B marketing to generate brand awareness while maintaining an organized account of The Academy’s progress and growth.
Prior to joining The Etiquette Academy of New England, Ms. Curtin perfected her marketing knowledge and skills during her time as Marketing Coordinator at Cravatta Manufacturers, LLC., where she promoted Cravatta's presence in New England as a result of its expansion and debut in Boston's Seaport District.
As an Account Coordinator at Collette Phillips Communications, Inc., she assisted with drafting, developing, and distributing elaborate media materials for clients including OneUnited Bank, Whittier Street Health Center, The Dorchester House, Blue Cross Blue Shield of Massachusetts and Wheelock College.
During her time as Public Relations Intern at Aigner/Prensky Marketing Group, she worked on client accounts such as Hair Cuttery and Food Truck Festivals of America, which debuted in Fall 2011, and continues to be a wildly successful attraction in communities throughout New England and beyond.
Ms. Curtin graduated cum laude from Suffolk University with a Bachelor’s Degree in Public Relations and American Studies. In her free time she volunteers with Dress for Success Boston and Creating Leaders In Movement Boston (CLIMB).
IESHIA KARASIK, Etiquette Instructor
Ms. Karasik is Director of Career Development and Adjunct Professor at Pine Manor College with over 10 years experience within the career and professional development realm.
As Director of Career Development at Pine Manor College, Ms. Karasik aids students in exploring the relationship between academic majors and individual skills, passions and inclinations, ultimately helping them choose the appropriate career path. She introduces students to all levels of professional life, from creating an effective resume and customized cover letter to networking.
Ms. Karasik’s talent for fashion, elegance and communicating professionalism through visual presentation is supreme. While working at Saks Fifth Avenue as a personal shopper, Ms. Karasik helped clients find their personal style. As a licensed Personal Image Consultant, she empowers individuals to develop and maintain their professional image.
Ms. Karasik enjoys supporting both young and seasoned professionals, and she is dedicated to helping her clients get to the next career level. She holds a B.S. in Management from Boston University, and is currently pursuing her M.F.A. in Pedagogy and Creative Writing.
Ms. Karasik is Director of Career Development and Adjunct Professor at Pine Manor College with over 10 years experience within the career and professional development realm.
As Director of Career Development at Pine Manor College, Ms. Karasik aids students in exploring the relationship between academic majors and individual skills, passions and inclinations, ultimately helping them choose the appropriate career path. She introduces students to all levels of professional life, from creating an effective resume and customized cover letter to networking.
Ms. Karasik’s talent for fashion, elegance and communicating professionalism through visual presentation is supreme. While working at Saks Fifth Avenue as a personal shopper, Ms. Karasik helped clients find their personal style. As a licensed Personal Image Consultant, she empowers individuals to develop and maintain their professional image.
Ms. Karasik enjoys supporting both young and seasoned professionals, and she is dedicated to helping her clients get to the next career level. She holds a B.S. in Management from Boston University, and is currently pursuing her M.F.A. in Pedagogy and Creative Writing.