know better. do better. be better.

OFFICE CULTURE

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A positive office culture is essential to a healthy, productive team. This workshop focuses on professional etiquette, demeanor, inclusion, and communication within a team or a department to improve the overall dynamic of the work environment. The goal of the workshop is to inspire teams and departments to understand each other more efficiently and work together more effectively by providing them with the proper skill set. 

PROFESSIONAL ETIQUETTE for the MODERN WORKPLACE
  • Stages of a professional relationship
  • Professional boundaries
  • Basic manners: start and end your workday on the ‘right foot’
  • Closed vs. open workplace etiquette
  • Noise, odor and mood pollution in the workplace 
  • Personal space, gossip, etc.
PROFESSIONAL COMMUNICATION
  • Visual, vocal and verbal communication
  • Reading and writing social cues: non-verbal communication techniques
  • 4 Types of Communication
  • Problem communicators
  • Positive communication vs. victim mentality
  • Vocabulary check
  • Listening skills
GIVING FEEDBACK
  • Preventing conflict: the positive way of giving feedback
  • Sandwich and Parallel Story strategies 
  • ETHICS: Empathy, Trust, Honor, Impression, Communication and Sensibility

contact us

For more information or a proposal 
Monday - Friday   10am-6pm
 
617.608.3920 
.  .  .
marketing@theetiquetteacademy.org 

Our team is looking forward 
to hearing from you soon!