at home. at work. at play. etiquette for everyday.
POSITIVE COMMUNICATION & NEGOTIATION TECHNIQUES
Communicating effectively helps professionals build trust and respect, foster learning and accomplish goals. Effective communication of our ideas and emotions comes through oral, written, and non-verbal forms. Through effective communication, diverse groups of professionals are able to understand issues and make decisions for effective change.
Below is a sample of some of the topics this workshop covers: • Understanding your own communication style • Communication styles: INDIRECT vs. DIRECT, assertive expression • Verbal, written and non-verbal communication • Active listening • Positive vs. negative communication • Humor and anger in communication • Body language as a non-verbal communication • Giving feedback and disagreeing • Negotiation vs. bargaining |
contact usFor more information or a proposal
Monday - Friday 10am-6pm 617.608.3920 . . . admin@theetiquetteacademy.org Our team is looking forward to hearing from you soon! |