at home. at work. at play. etiquette for everyday. 

POSITIVE COMMUNICATION & NEGOTIATION TECHNIQUES 

Communicating effectively helps professionals build trust and respect, foster learning and accomplish goals.  Effective communication of our ideas and emotions comes through oral, written, and non-verbal forms.  Through effective communication, diverse groups of professionals are able to understand issues and make decisions for effective change.

Below is a sample of some of the topics this workshop covers: 

•   Understanding your own communication style
•   Communication styles: INDIRECT vs. DIRECT, assertive expression
•   Verbal, written and non-verbal communication
•   Active listening 
•   Positive vs. negative communication 
•   Humor and anger in communication
•   Body language as a non-verbal communication 
•   Giving feedback and disagreeing 
•   Negotiation vs. bargaining 

contact us

For more information or a proposal 
Monday - Friday   10am-6pm
 
617.608.3920 
.  .  .
admin@theetiquetteacademy.org 

Our team is looking forward 
to hearing from you soon!