Business Etiquette & Leadership Workshop:
Maximize Your Success in the Workplace
Maximize Your Success in the Workplace
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Business Etiquette & Leadership Workshop will focus on further developing interpersonal skills that pertain to building stronger teams, inspire leadership in every individual, learn better communication skills, introduce a common rules of netiquette, and strengthen relations with clients.
Goal for our workshops is to help teams and individuals work more efficiently and increase productivity while creating a sense of community in a positive work environment. Participants will learn tactical, customized approaches for handling disagreements, learn how to lead teams during crises, and adopt a positive communication style, including specific recommendations for giving feedback. Individual personality assessments is optional. The workshops, capped at a maximum of 12 participants each, are customized for each participant. The program will cover the following topics:
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617.608.3920
Monday - Friday: 10am-6pm EST . . . marketing@theetiquetteacademy.org . . . The Etiquette Academy of New England 1309 Beacon St. Suite 300 Brookline, MA 02445 |
What participants are saying:
“This was a very useful training - not just for my job but for my career.”
“I strongly believe the skills and knowledge acquired through this training can be transferred to any working environment whether it be related to co-workers, external customers, competitors, authority figures within or outside of an organization, etc.”
“It was interesting that the training was relevant to all of my life and important relationships, both at work and home. I learned a lot about myself, and especially that I can interact more effectively with others.”
“I'm no longer hesitant to address an issue knowing now how to better approach someone to discuss. I understand better how my actions can affect not only the current situation but possibly future ones as well. Also, it is important to treat everyone you deal with as you would a customer - internal and external.”
“I am now more aware of different co-worker personality types, the importance of open communication within my department, and providing a leadership role within my department.
What HR directors are saying
“(The instructor) has a gift for not only creating a strong agenda and program, but being able to step outside of the course to address a question or challenge her audience. Often we found that these side conversations actively engaged our trainees and brought new and deeper understanding of the topics.”
“It was inspiring to watch (the instructor) build a relationship with the 10 – 12 complete strangers sitting around her who soon opened up with their comments and innermost thoughts about workplace relationships, trust, respect, leadership ~ topics that we wanted to address but often find hard to discuss candidly in front of others.”
“Our employees found Ms. Pejic to be a warm and engaging person, someone whom quickly earned their confidence and respect. I highly endorse The Etiquette Academy as a valued training partner and Ms. Pejic as a very professional and talented facilitator.”
“This was a very useful training - not just for my job but for my career.”
“I strongly believe the skills and knowledge acquired through this training can be transferred to any working environment whether it be related to co-workers, external customers, competitors, authority figures within or outside of an organization, etc.”
“It was interesting that the training was relevant to all of my life and important relationships, both at work and home. I learned a lot about myself, and especially that I can interact more effectively with others.”
“I'm no longer hesitant to address an issue knowing now how to better approach someone to discuss. I understand better how my actions can affect not only the current situation but possibly future ones as well. Also, it is important to treat everyone you deal with as you would a customer - internal and external.”
“I am now more aware of different co-worker personality types, the importance of open communication within my department, and providing a leadership role within my department.
What HR directors are saying
“(The instructor) has a gift for not only creating a strong agenda and program, but being able to step outside of the course to address a question or challenge her audience. Often we found that these side conversations actively engaged our trainees and brought new and deeper understanding of the topics.”
“It was inspiring to watch (the instructor) build a relationship with the 10 – 12 complete strangers sitting around her who soon opened up with their comments and innermost thoughts about workplace relationships, trust, respect, leadership ~ topics that we wanted to address but often find hard to discuss candidly in front of others.”
“Our employees found Ms. Pejic to be a warm and engaging person, someone whom quickly earned their confidence and respect. I highly endorse The Etiquette Academy as a valued training partner and Ms. Pejic as a very professional and talented facilitator.”